I am super impressed by this company. Customer service is outstanding! I am very critical on customer service and quality and integrity & I feel this company has it in spades. Due to COVID, my regular plumbers were not working, Mike called me back pretty quickly and had someone out that same day and he was great. Stephen told me how to fix a few things on my own and answered patiently all my questions. I am a single woman who really doesn't enjoy plumbing projects but he talked me through what I can do on my own to save myself some money. I was able to do one thing on my own but ran into trouble with my second project...replacing my shower head, which you would think easy enough right? Of course when I got to the flow adjuster it was on SUPER tight. I tried everything that I could research and using oils and nothing. I got to the point that I was worried about trying anymore and causing more issues. I contacted them to inquire about what they had worked on last time (it had been over a month since their last visit and I couldn't remember what he had worked on and wondered if he had over tightened it perhaps. They said they hadn't worked on it and when I said I would try and get my brother or another friend over to see if we could get it off, Mike told Chandra that he would rather send over one of his guys to take it off to make sure it was taken off properly. I wouldn't have looked negatively on them if they hadn't sent anyone out but the fact that they treated me like family in a sense has made me a customer for life. It is really rare to get this kind of extra out of the way customer service in this day and age. I truly feel cared for and that they take their work/reputation seriously. Hard to find that kind of work ethic. I am not just a number to them. My previous plumbers were good and caring but MacInnis Plumbing is on another level in my book.
Stephen came back out and not only took off the flow adjuster (sad to say easily enough-I am just going to go with the oils finally got in there and not my puny arm strength). He of course didn't stop there but also wanted to install the shower head to make sure it was all good. Can not say enough good things about this company and have recommended them to several people already.​​

George Subiti

We hired MacInnis when we discovered the main copper water line in a wall we were planning to demo. They offered an effective solution for moving the plumbing into the attic and provided valuable insight based on years of experience. The employees who worked on site were courteous and took many precautions to make us feel safe in regards to COVID. They were very professional and communicative. We are very happy with the work they did and would not hesitate to hire them for future projects.

Kate B.​

Licensed~Bonded~Insured

AZ ROC# CR37-306539

I got multiple quotes on some plumbing work to repair a serious leak at my house. The work needed to be done under the crawl space as well as in the walls. The MacInnis Plumbing quote was half the cost of their competitors and they were much more friendly and knowledgeable throughout the process than the others as well. Highly recommended! The repair took less time than I expected and the workers went above and beyond in helping fix an adjacent minor repair while working on the original problem (at no extra charge). I will be calling them again for future pluming work!

​​Logan Greene

I needed to have my home re-piped and, after having interviewed three highly recommended companies, chose MacInnis to do the work due primarily to their professionalism and promptness when meeting for the initial consult. I most definitely made the right decision. Having a re-pipe is an overwhelming monstrosity of a job and there's no way I could have gotten out of it without my house being torn apart, furniture in the middle of the room, water turned off for a day ... but I cannot thank MacInnis enough for the quality and efficiency of the work that both of the teams, plumbing and drywall, accomplished. Made the entire process as painless as possible, so thank you! I recommend them without hesitation.

The MacInnis plumbing team of professionals is simply the best in town. Once again they provided my family with most excellent service. I suspected that our tankless water heater had reached the end of its useful life...within hours Mike (Owner) came out and assessed the problem. The team (Mike, Tyler & Quinton) arrived the next morning and installed a brand new 50 gallon traditional tank heater quickly. Their service is of the highest quality and at the most fair and reasonable cost. There is no reason to call anyone else...call MacInnis Plumbing. I have used them for years.​

Miriam Kitmacher

Great fast service. I called and they had someone out in an hour. Both gentlemen were wearing their masks and I was super appreciative of that. I can't imagine working in this heat masked is Easy. They found a super simple problem and the charge was incredibly reasonable. I can't begin to tell you how relieved. Consider them your new plumbing company.​